Terms & Conditions

Terms & Conditions

H2 Acceptance of the Terms

By accessing or using our platform, you agree to be bound by these Terms and Conditions ("Terms"). If you do not accept these Terms, please do not use our platform.

H3 Eligibility Requirements

To use our platform, you must:

• Be at least 18 years old (or the age of majority in your jurisdiction)
• Have a valid email address
• Agree to provide accurate and complete information when registering

H2 Minimum Age Requirements

You represent that you are above the minimum age requirement for gaming in your jurisdiction. We reserve the right to request proof of age at any time.

H3 Geographic Restrictions

We operate under Curaçao's offshore licensing regime, which means we may restrict access or gameplay from certain jurisdictions (including but not limited to: United States, United Kingdom, Netherlands). Please review our list of restricted countries below for more information.

H2 Account Registration Rules

To create an account:

• Fill out the registration form accurately and completely
• Provide valid identification documents when requested
• Agree to these Terms

H3 One-Account-Per-User Policy

Each user is limited to one active account. If we detect multiple accounts in your name, we reserve the right to suspend or close all associated accounts.

H2 Identity Verification and KYC

We may request identity verification documents (including but not limited to: government ID, utility bills) at any time. You must provide accurate and complete information when requested.

H3 Account Accuracy Obligations

You are responsible for ensuring the accuracy of your account information. If you change your name, address or other personal details, please update us promptly.

H2 Account Security Responsibilities

To maintain a secure account:

• Choose a strong password
• Use two-factor authentication (if available)
• Keep your login credentials confidential

H3 Login Credentials and Password Protection

You are responsible for protecting your login credentials. If you suspect unauthorized access or have any security concerns, contact us immediately.

H2 Restricted Behaviour and Prohibited Activities

• We prohibit multi-accounting (i.e., using multiple accounts in parallel)
• We forbid sharing login information with third parties
• You may not engage in spamming, phishing or other malicious activities

H3 Bonus and Promotion Rules

All bonuses and promotions are subject to specific terms, including wagering requirements and withdrawal restrictions. Please review our Bonus Terms for more details.

H2 Wagering and Gameplay Conditions

• All gameplay is governed by standard house rules
• Some games may have special or modified rules; please check the game description

H3 Bonus Abuse Prevention

We reserve the right to cancel bonuses, close accounts or take other action if we detect bonus abuse (e.g. using third-party software, exploiting loopholes).

H2 Responsible Gambling Expectations

• We encourage responsible gaming practices
• If you experience difficulties managing your game time or bets, contact us for support

H3 Self-Exclusion and Account Restrictions

You can request self-exclusion at any time by contacting customer support. Once an account is restricted or closed due to self-exclusion, no reactivation will be possible during the agreed exclusion period.

H2 Game Fairness and RNG Systems

• All games are provided by reputable third-party game providers with independently audited Random Number Generators (RNG)
• Our platform operates under strict fairness standards

H3 Technical Interruptions or Voided Gameplay

If our technical systems fail, causing gameplay errors or voiding bets, please contact us for support.

H2 Suspension or Closure of Accounts

• We reserve the right to suspend or close accounts without notice in case of suspected fraud, abuse, or other restricted behavior
• If we detect account activity from multiple users at once

H3 Intellectual Property and Platform Ownership

Our platform is protected by copyrights, trademarks and patents. All proprietary rights belong to Kinzo Laval. Unauthorized use of our assets constitutes a breach of these Terms.

H2 Limitation of Liability

We disclaim all liability for direct or indirect damages caused by:

• Technical errors
• Failure to follow game rules
• Bonus misuse

Please note that this limitation applies only in cases where we are not intentionally responsible (e.g. due to gross negligence).

Applicable Licensing or Regulatory Oversight

Our operations comply with Curaçao's gaming regulations, and our platform is subject to audit by the relevant authorities.

H3 Contact or Support Guidance

• For any questions, comments or feedback please contact our customer support team
• You can reach us via email or through our help centre

Terms & Conditions Revision

These Terms may be revised from time to time. Your continued use of the platform indicates your agreement to new terms.

H2 Acceptance

By using this platform, you acknowledge that you have read, understood and agree to these Terms.